. All email we send to you contains authentication markers (such as a digital signature), which help your email provider or software determine whether or not it is junk mail. References. The material provided on this website is for informational use only and is not intended for financial, tax or investment advice. Bank of America will never text, email or call you asking for an account authorization code. ET. Although not required, it sometimes can be faster and simpler for you to resolve any issue directly with the merchant. Does the rent amount sound too low? If you prefer that we do not use this information, you may opt out of online behavioral advertising. September 10, 2021. By using our site, you agree to our. How to Report a Bank of America Phishing Email, https://mxtoolbox.com/Public/Content/EmailHeaders/, https://www.bankofamerica.com/security-center/bank-fraud-prevention/, https://www.bankofamerica.com/security-center/faq/sharing-information/, https://www.bankofamerica.com/security-center/identity-theft-protection/, https://bettermoneyhabits.bankofamerica.com/en/privacy-security/how-to-avoid-email-scams, https://www.bankofamerica.com/customer-service/contact-us/privacy-security/, https://bettermoneyhabits.bankofamerica.com/en/privacy-security/online-security-privacy-tips, https://www.bankofamerica.com/privacy/faq/protecting-information-faq.go. After receipt of this information, Bank of America was immediately contacted. Thanks to all authors for creating a page that has been read 179,635 times. They may spoof legitimate phone numbers to call or text you to make the request more convincing. If you receive an email or text from Bank of America and you're unsure if it's real, don't click on any links. Request to close or freeze any accounts that may have been tampered with or fraudulently established. All Rights This information may be used to deliver advertising on our Sites and offline (for example, by phone, email and direct mail) that's customized to meet specific interests you may have. They then trick customers into revealing sensitive information, such as passwords. If you believe you've discovered a potential security concern on any Bank of America product, application, service or affiliated site, contact us by emailing security@bankofamerica.com and a member of the Bank of America Security Team will reach out to you. Often the caller notifies you of a non-existent alert or some sort of urgent matter as a way to trick you. Use caution if asked to pay using untraceable means such as a wire, money transfer or gift card. Make sure you know where the money is going and that you're giving it to the right person or organization. Congratulations! Note: You can also report a lost or stolen card by phone. The legitimate domain for Bank of America is @bankofamerica.com. You can report these types of suspected fraud exactly the same way. Never click on a link in an email unless you are absolutely certain who sent the email and where the link is taking you. Asked to provide personal or account information, such as an account verification code, bank account number or PIN. Figure 7: Fake Bank of America Phishing email. Place a fraud alert by contacting one of the three credit bureaus (that company must tell the other two): Contact ChexSystems (888-478-6536) to place a security alert on any compromised checking and savings accounts when a deposit account has been impacted. Don't share codes based on a call you receive. Watch our guided demos for steps on how to recover your ID or password, Contact your financial institutions and creditors, Check your credit reports and place a fraud alert on them. Contractors may try to offer special deals that seem too good to be true. You should always approach unsolicited email containing urgent appeals for security or personal information with great caution. Big banks experience cyber attacks nearly every day, according to JPMorgan Chase Bank. Once verified, the page asks users to provide details such as name, email address and telephone number, or more sensitive information such as credit card details to pay for processing fees or transfers charges. Equal Housing Lender. Welcome back. Verify the website by looking carefully at the URL address bar or domain name to ensure you are visiting the correct domain and not a fake. As with many other spam-reporting systems, this will help eliminate spam messages for everyone. Scammers may pose as an employee from a familiar organization, such as Bank of America and say there's a problem that needs immediate attention. In particular, they'll ask for Social Security numbers, credit card numbers, the PIN to your debit card or ATM card, or your Bank of America online login information. Also, if you opt out of online behavioral advertising, you may still see ads when you sign in to your account, for example through Online Banking or MyMerrill. Scammers attempt to disguise themselves as a government agency, bank, or other company to legitimize their . 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