Our latest tutorials delivered straight to your inbox, How to Fix Cellular Data Not Working on iPhone and iPad, How to Stop Wi-Fi from Turning on Automatically on Android, How to Eliminate the "Unfortunately, App Has Stopped" Messages, Fix Google Play Services Battery Drain on Android, How to Fix Android Delayed Notifications Issue, How to Fix the Android Screen Rotation Not Working Issue, Top 7 Fixes for Google Play Store My Apps Not Showing, How to Stop Apps from Using Mobile Data on Android, 5 of the Best Virtual Cell Phone Number Apps for Android. My APN is set to "ultra" now but the data issue has not been resolved. Speak with a real human 7 days a week from 5 a.m.-7 p.m. PST. I do not use VPN. But yeah, if you simply don't get good T-Mobile coverage, don't get Mint. If you use a lot of data, you can purchase more data that's only good for your current billing cycle. This made calls and texts work, but of course meant no more 4G. You can pay as many as 12-months in advance to get your cell phone bill down to $30/month for unlimited talk, text, and data. Set APN Protocol to iPv4/IPv6 3. Follow the guide below to download the latest firmware version for your iPhone and Android phone: If your Mint Mobile SIM doesnt work after youve tried all these steps, the SIM might be faulty. ive turned off the metro plan in cellular settings and now my calls are working fine with mint. We are grateful for all the contributors - even the haters. Or a meme works too. When I am on WiFi, no issues with web browsing, app updates. Best for a single line with unlimited data. It is common for some problems to be reported throughout the day. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans It only works on WiFi. Should I cancel my existing service before I transfer my number to Mint Mobile? 4G, calls, and texts all now work. Got my SIM card today and successfully activated it. Or if your phone isnt 4G but youre running on an OS that features it as a network mode (by rooting, for example), your phone may be trying to connect to 4G signals that its not capable of. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. However, youll need to set up alerts and limits in your mobile carriers account. New to Mint? Ok, spoke to Mint technical support and it sounds like there's an outage in my area at this very moment. If you still cant get any service, continue to the next tip. Then you might have turned on Airplane Mode. I'll be looking forward to your reply. The second thing I would do would be to drive somewhere to eliminate your location relative to a cellular tower as an issue. If you still dont have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for 30 seconds, then turn mobile data on. Activated but no service Switched to Mint last night, port supposedly went through today. If your phone supports Mint Mobile, youll be moved to the next stage automatically. If youre constantly seeing an X or no data available error within your network, contact your mobile carrier. If not belong to that area where the internet signal issues or your mobile has no hardwar. I did receive the original activation texts from Mint but nothing else comes through. Switched to Mint last night, port supposedly went through today. Mint honestly does give unlimited talk and text. Then drag the top down. View Packages. We highly recommend both carriers: Mint Mobile for low-data users, Visible for anybody who lives on their smartphone. Iphone could have it's own thing with activating a new sim, I checked my phone info and it says that my carrier is Ultra/Mint Mobile 48.0, network is not available, I tried the method you said but it still didnt work. See at . I called Support: No issues with Patricia, who was patient and tried her best to help. Then pull down the Power-Off slider that appears on the screen to turn off the phone. Remove and re-insert your SIM into the phone to resolve this problem. It didnt work. Boost Mobile unlimited for $25 per month. Tell her to turn the setting back on What phone does your sister have? Image: Unsplash Screenshots taken by Crystal Crowder. Here's how these plans break down: Mint Mobile vs. Xfinity Mobile: Premium data Credits can be purchased anytime and anywhere, freeing up your packing list for more important, fewer-than-3-oz worries. Find the airplane icon on this list and press it to turn it off. Follow these steps to turn off Airplane mode on your device: However, if you dont see the airplane icon on your screen, continue to the next step. I've restarted my phone, removed SIM and put it back in and it still won't work. The most important thing to note is that you need to pay upfront to get the best deals from Mint Mobile. There are various methods that you can follow to easily fix Mint Mobile cellular data not working problem. I switched to Mint about a month and a half ago from Google Fi, while keeping my Moto X4. Press J to jump to the feed. However, this process can sometimes go wrong and require a reset. Whole town is green on the coverage map and as I said the data was working fine until a few days ago. With plans starting at $15 per month, Mint Mobile is one of the least expensive services around. If you need to use mobile data while connected to Wi-Fi, you have to turn off the Wi-Fi first. Finally, my phone is working following your troubleshooting. Enter all the APN details for your network, which you should be able to find on the official carrier website. Go to Settings -> Network & Internet -> Network settings reset.. Somebody, please help! I had purchased two new Samsung Galaxy A32 5G phones. Shes not tech savvy. Some devices dont allow you to switch and only support 4G or 4G/5G networks. US Mobile Customer Service. You can fix this issue by rebooting your phone. This is an Unlocked Galaxy A10e that I've been using for over a year with a Metro SIM, did an IMEI check on Mint before signing up. After inserting the SIM correctly, check if theres service on your phone. The Mint Mobile 10 GB Cell Phone plan ranks No. However, I have hit a serious issue as of this morning with getting no cellular data. If you use an Android phone, you can reboot it by pressing and holding the power button until you see the Power-Off screen. Unless youre completely out of range of a Wi-Fi network youve previously connected to, mobile data wont turn back on. Its possible your device isnt recognizing the carrier towers. Luckily, manually updating these settings is very easy to do and just takes a few minutes. This is another big reason NOT to go with Mint Mobile. You can also set metered Wi-Fi if you have limited Wi-Fi data. Did you check compatibility first ? An email sent on Saturday to affected customers by Mint Mobile discloses there was a breach of the carrier's systems. 150-200. 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420. Perhaps you exited the Mint Mobile app while activating the SIM and forgot about it. Did she try resetting network settings. Once your phone is off, wait 30 seconds and turn it back on. If thats the case in your networks APN settings, make sure it says IPv4/IPv6 instead. With Mint, you have the selection between 4GB, 10GB,. Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. In one, I moved an existing Mint sim card into it and everything worked fine. Go over there and see if thats the case. But sometimes, as reported by certain Android users, errors can occur in the cache which can cause crucial processes in this case your data connection to stop working. This glitch might affect the functions of your phone, including its ability to receive network signals. When this happens, the network will be out of use. Occasionally, the Mint Mobile network goes under maintenance when the company wants to fix a system error. Wait for 30 seconds, then turn Airplane Mode off. Of all the luck! I tried restarting my phone and reinserting the card several times, reading all the Reddit posts from people with similar issues but could not find a way to fix it. Not a fix, but it allowed me to move on to the next step: Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in). Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. This time the Network Operator stayed as Mint instead of going back to Emergency Only. If you cant make calls or send messages from the new phone, buy a new SIM. If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. The bypass that worked for us was holding the Volume UP and Power buttons. These arent usually switched on by default, but maybe you set a limit previously, have since upgraded your tariff, and have forgotten to update your mobile data limit accordingly. Settings > Connections > Mobile Networks > Network Mode > switched to 2G only. The SIM says it's activated, but I still don't have service. Code. We are grateful for all the contributors - even the haters. A few months ago when I reviewed Mint Mobile, a popular pay-as-you-go cellular service in the United States, I noted there was some lost data. Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. Log in to your Mint Mobile account via the Mint Mobile App Select UpRoam from the menu Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet You can check your balance at any time by texting "ROAM" to 6700 Before you take off, take a look at these frequently asked UpRoam questions: Can I use my Mint Mobile service overseas? This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. If you see the airplane icon on the screen, youll need to turn off Airplane Mode. The best cell phone plan depends on your needs, so we've researched the best options whether you value coverage, data plans, or price. Mint Mobile, a rather successful low-cost cellular carrier in the United States (and in which Deadpool actor Ryan Reynolds owns a . Control Your Air from Anywhere Control your comfort from . I did reach out to Support and now the issue has been escalate by them to Tech Support. (800) 683-7392. Mint Mobile provides unlimited talk, text, and data for only $15 a month plus tax. 3. Go to Settings -> Network & Internet -> Data Usage.. fast.t-mobile.com is the APN I already have. Your device is not connected to a mobile network". Can I bring my current phone number to Mint Mobile? The breach, which occurred between June 8 and June 10, reveals a "very small. Please see details below: NO data when I am out of WiFi (or when I turn off WiFi) : No web browsing, no updates on apps (gmail app etc), My OpenSignal App that I use for speed test returns 0 kbps for both upload and download. Enjoy a range of . Once youve activated your plan and inserted your SIM card or installed your eSIM (for compatible phones), complete these steps: After your phone powers back up, you can test these new settings by sending yourself a picture message. Go to your APN list using the method in the previous tip, then tap the + icon in the top-right corner. In this case, youll need to toggle Wi-Fi off on your phone using the pull -down menu at the top of your phone. Connect your phone to Wi-Fi. To confirm if your phone is on Airplane Mode, check the top of your screen for an airplane icon. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. How do I activate a Mint Mobile SIM card and get a new phone number? I'm glad that you got it working in the end! I've run out of hotspot data on my Unlimited plan - can I add more? Can't claim to understand enough to know what that implies. Find the IME number (punching *#06# into the dialpad usually works on Androids, otherwise check the About Phone section in settings) and use it to check on this page: https://www.mintmobile.com/byop/ . Slide the Restart button on the screen to power cycle the phone. I referred my sister. Download the Mint Mobile app and log into your account. talk & text | $20/month ($240/year) (opens in new tab) The next tier up is the 10GB data plan - a happy middle ground between data allowance and price for most users . Wipe Cache Partition from Recovery 5. Tried a second trial as well with the same results. Older devices may not have as strong of a built-in antenna as newer devices. Then, try using the SIM again. Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. This means you may experience mobile data errors far more often. 5 in our Best Cell Phone Plans of 2023 rating and places No. I bought Mint because it fits my needs, I am a very light user of data and don't need it for work. Verizon Play More: $80 for 1 line, $180 for 4 lines. For instance, my device always says either 4G or 5G. Editor's Rating: 4.5 / 5. Website. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Mint Family is a modern take on the wireless family plan with no data overages. Seconds, then turn airplane Mode off seeing an X or no available. - can I add more do n't have to wait for 3.! Days ago mint mobile data but no service Wi-Fi network youve previously connected to, Mobile data wont turn back on,. Wait for 30 seconds, then tap the + icon in the top-right corner be appreciated so that do..... fast.t-mobile.com is the APN I already have plans of 2023 rating and places no, who was mint mobile data but no service. 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