HSBC sells 80 branches to Citizens Bank, 10 to Cathay in US retreat Published May 27, 2021 Dan Ennis Senior Editor Matt Cardy/Getty via Getty Images Dive Brief: HSBC agreed Wednesday to sell 80 of its 148 U.S. branches to Providence, Rhode Island-based Citizens Bank, and 10 West Coast branches to Los Angeles-based Cathay Bank. Beijing's . In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets Our agreements with Cathay Bank and Citizens have no impact on Commercial Banking accounts. For more SCMP stories, please explore the SCMP app or visit the SCMP's Facebook and Twitter pages. Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions. Investors: Kristin Silberberg 203.900.6854, Copyright 2023 Citizens Financial Group, Inc. All rights reserved. Recurring automatic payments (EZ-Pay) for personal Credit Cards, Recurring automatic payments for HSBC Mortgage or Home Equity Line of Credit, Links to cash transfer apps such as Zelle or Venmo. HSBC One is the one bank account you need to empower your financial wellbeing and become money smart every HSBC India has hiked the interest rates on domestic FDs of less than Rs 2 crore. In February 2022, HSBC Bank USA, N.A., (HSBC) finalized agreements with Citizens and Cathay Bank for the sale of its U.S. mass market retail banking businesses. Since the July Letter was sent, it has become necessary for us to change the date of such transfer to September 17, 2022. Read the latest views from HSBC experts and analysis from our economists. Select Line of Credit, Business Loan or Business Revolving Line of Credit accounts set up through the branch or contact center, Recurring automatic payments for personal HSBC credit cards, IRS tax forms, so consider downloading and saving tax documents prior to transitioning to Cathay Bank, In preparation for a smooth transition of one or more of your accounts to Cathay Bank, we changed your account statement format from a combined statement to individual statements for each account. Our continued presence in the US is key to our international network and an important contributor to our growth plans. Citizens Bank and Cathay Bank, subsidiaries of Citizens Financial Group and Cathay General Corp., have agreed to buy HSBC's businesses on the east and west coasts, respectively. So for questions about these changes as well as details about services available through Citizens, please contact Citizens directly: visit, Questions about the transition status of specific HSBC checking and savings accounts can be directed to HSBC: chat with us 24 hours a day, 7 days a week on the HSBC Mobile Banking App or at, Your access to Citizens Online and Mobile Banking access began February 22. Credit Card Online Banking access began February 20 for consumers and February 22 for businesses. Many HSBC bank customers are being transitioned to Citizens Bank, so if you receive your pension payments by direct deposit to an HSBC account, you may need to update your account information to avoid missing future payments. Strategically repositions US retail business towards international banking and wealth management, *** Transactions agreed with Citizens Bank and Cathay Bank, pending regulatory approval *** The deal gives Citizens a much bigger presence in the important New York market, where it will be in the top 25 retail banks, according to the Philadelphia Business Journal. Beginning at 3:30 PM ET, September 15, 2022, HSBC will no longer accept payments for your account in any HSBC branch, by telephone or through online and mobile banking. Citizens Financial will add $9.2 billion in deposits and $2.2 billion in outstanding loans once the deal closes in the first quarter of 2022. Citizens Bank still expects the deal to close early in the second quarter. And any payments sent to your old account will be automatically redirected to your new one. The following 10 former HSBC locations have been converted to Cathay Bank branches: A list of Cathay Bank branches is available at. HSBC Bank USA, N.A. For our customers who fall outside the above propositions, the impact on investment relationships differs depending upon the geographic region, For West Coast customers, banking relationships transitioned to Cathay Bank but investment and insurance relationships did not as they were not part of the agreement. HSBC CEO Noel Quinn Photo: AFP/HSBC alt=HSBC CEO Noel Quinn Photo: AFP/HSBC. In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities. HSBC Premier Credit Card Earn 35,000 Bonus Points after spending $3,000 in the first 3 months from Account opening 1 2X Points on Travel, 1X Points on all other purchases TSA Precheck - $85 credit 2 for application fee Apply now HSBC Elite Credit Card Earn 50,000 Bonus Points after spending $4,000 from the first 3 months of Account opening 3 Yes, if you have an existing introductory rate offer still available to you and in effect under the terms of your HSBC account at the time of the transfer, it will remain in effect for the balance of the original term of the original offer. Our HSBC Wealth Services Desk contact information is noted below. Dont forget to update account information with your depositor. (HSBC) has sold a number of credit card accounts to First Bank & Trust. We look forward to serving these new customers and showing them all that Citizens can do for them.. Cathay Bank will acquire the much smaller West Coast retail operations that consist of about 10 branches serving 50,000 customers with US$1 billion in deposits and US$800,000 in outstanding loans. Weve entered into an agreement with Royal Bank of Canada. Other retail banking and wealth customers transitioned to Citizens or Cathay Bank in February 2022. When did I become a customer of Citizens? If I have an introductory rate on my existing account, will that transfer to my PF|CP account? If your mortgage or HELOC transferred, look for a letter from HSBC by early February. Do I need to re-enroll? We expect US$0.1bn of pre-tax costs to be incurred in connection with these transactions after which HSBC does not expect to generate a significant gain or loss. Product specific information will be available on the site in early January. Insurance and annuity relationships are not impacted by the transaction with Citizens. The next website will open in a new browser window or tab. Yes, you will maintain that rate as long as you meet the eligibility requirements. There are no new promotional rate offers, or any extensions of time for any existing introductory or promotional rate offers, being made at this time. A formal US Securities and Exchange Commission filing under Form 8-K will be made available on the HSBC investor relations website at www.about.us.hsbc.com/investor-relations/hsbc-usa. Terms of the. What happens to accounts that are not in good standing (closed or suspended accounts)? You can also chat with us 24 hours a day, 7 days a week on the HSBC Mobile Banking App, Monday through Sunday 7am 12am ET. Today I got an alert from creditkarma saying there was a change in my HSBC bank details. More information is available at www.citizensbank.com or visit us on Twitter, LinkedIn or Facebook. The branches to be acquired will operate as HSBC branches until closing and will be re-branded as Citizens branches immediately upon closing of the transaction. +1 646 939 6998 You can begin using your PF|CP credit card as soon as its activated. Where will HSBC Bank Wealth Centers be located? HSBC is closing 82 bank branches this year Credit: Alamy. HSBC to sell 90 branches to Rhode Island's Citizens Bank and California's Cathay Bank as it exits the retail mass-market banking in the United States. HSBC has entered into agreements to sell parts of its business to Citizens Financial Group Inc.'s Citizens Bank and Cathay General Bancorp's Cathay Bank. Will I have access to historical statements in PF|CP online banking when my account is transferred? Citizens Bank and Cathay Bank are set to pick up more than $10 billion deposits and 90 branches as part of HSBC's plan to exit the US retail banking sector. Citizens Financial Group, Inc. is one of the nations oldest and largest financial institutions, with $187 billion in assets as of September 30, 2021. We will continue to provide banking services to Premier, Jade and Private Banking customers as well as to our wholesale banking clients. Morgan Stanley & Co., LLC served as financial advisor and Debevoise & Plimpton LLP served as legal counsel to Citizens. The program aims to provide customers with premium service and experience. After 12:00 PM ET, September 17, 2022, you can contact PF|CP: Mobile banking app: Instructions can be found at, PF|CP Customer Service: 1.833.456.8700 (available 24/7); outside the US or Canada, you can call 1.516.576.8625, Payment mailing address: PF|CP, PO Box 650726, Dallas, TX 75265-0726. 2022 HSBC Bank USA, N.A. If you have specific questions about your existing investment, variable insurance or annuity relationships with HSBC Securities or life insurance through HSBC Insurance Agency (USA) Inc. speak with your Financial Consultant, if one is assigned to you, or call the HSBC Wealth Services Desk at 800-662-3343, Monday through Friday 8 a.m. 6 p.m. The ACH number and your bank account number are used by banks and transfer apps like Zelle or Cash App to identify the exact account payments should be taken from and sent to. ATMs at HSBC branches that are part of the agreement with Cathay Bank or Citizens have been converted to Cathay, A list of former HSBC locations that are now Cathay Bank. HSBC has 16 branches on Long Island. The changes described will be effective March 14, 2022. HSBC Private Bank seeks to be the leading international private bank for business owners and their families. Commercial Banking customers were notified of pending changes to our branch network. Following are transactions and information that did not transition to Citizens: One-time future dated payments set up through the branch or contact center with a payment date after February 17 to personal Credit Cards, Select Line of Credit or Personal Loan accounts. HSBC has sold off all retail locations to Citizens and Cathay Bank, depending on the state/country. It guarantees the process of switching current accounts is the same, no matter which bank or building society you choose. Get the answers with SCMP Knowledge, our new platform of curated content with explainers, FAQs, analyses and infographics brought to you by our award-winning team. If your account is being transferred, youll see a message at the top of the account page indicating that later this year one or more of your HSBC credit card accounts will be transitioned to PF|CP, issued by First Bank & Trust. ACH Direct Deposits will be transferred to your new account until May 19. Will my existing rewards balance transfer to my PF|CP account? How will these agreements affect me? Citizens Financial Group, Inc. CFG closed the acquisition of 80 East Coast branches and the national online deposit business from HSBC Bank U.S.A., N.A. The Providence, Rhode Island-based company expects to complete the purchase of 80 HSBC Bank retail branches today, Chief Financial Officer John Woods said Thursday at an industry conference. Our HSBC Wealth Services Desk contact information is noted below. The Citizens contact center can be reached at. The balances remaining as continuing US WPB operations represent Premier, Jade and Private Banking customers. Cathay Bank operates a sole branch in Hong Kong on the thirtieth floor of an office block overlooking Victoria Harbour. Your PIN will change, and you must request a replacement from PF|CP. Our primary business will be a wholesale bank focused on the international needs of commercial and institutional clients. I am currently in a protected APR under the Servicemembers Civil Relief Act. Notwithstanding any text in this letter to the contrary, it is not our intention to pursue or demand payments from any customer who is protected by the automatic stay or the discharge injunction under the United States Bankruptcy Code, or to take any action to collect or recover personally from any individual who is subject to protection under the Bankruptcy Code. Its US Wealth and Personal Banking segment - formerly its retail and wealth management business - reported its first pre-tax profit in 14 quarters in the first quarter of this year. Copyright (c) 2021. If you did not already log in with your HSBC Security Device, you will be prompted to generate a log on security code. We continue to remake HSBC USA to be simpler, more agile, and better able to focus on clients we have the right to win as a leading international bank. It will continue to serve more affluent and wealthy international customers in the US, as well as companies with large international businesses. HSBC Cash Rewards Mastercard credit card. First Bank & Trust's experience in partnering with Fintech companies nationwide centers around the shared goal of developing market-leading solutions that deliver consumer-friendly, sustainable, innovative, and compliant financial services products on a national scale. All Rights Reserved. Start Here Why Citizens Banking that stands and grows with you Financial solutions for your stage of life and beyond Checking Credit Card Home Loans Wealth Management HSBC employees hit by the restructuring will transfer to Citizens Bank or Cathay Bank, or else transition to new roles within HSBC, according to a person familiar with the British bank's plans. HSBC, the biggest of Hong Kong's three currency-issuing banks, said on Thursday it will exit its mass-market retail business in the United States and focus on serving wealthy clients and international companies there as part of the 156-year-old lender's latest revamp under CEO Noel Quinn. Our primary business will be a wholesale bank focused on the international needs of commercial and institutional clients. If your account is open and in good standing as of August 21, 2022, a replacement card will be issued to all applicants and any authorized user(s) on the account. You can contact us for support related to activity on HSBC accounts before transfer, and on current HSBC accounts. The Business is part of our US Wealth and Personal Banking (US WPB) operations. As of February 1st Standard Chartered Bank in HK and London, is now trading these FX Derivatives, with full accountability, insurance wraps and market acceptance and this is the tip of the iceberg. On February 4, 2022, one or more of your accounts with HSBC became Cathay Bank accounts. Community Reinvestment Act and HSBC Community Development, Citizens Information for International Customers. Following are the HSBC branches that have closed and consolidated into HSBC Bank Wealth Centers since November 2021: The partnership you have with your Relationship Manager or Relationship Team will not change for the time being. If you do not re-enroll, you will receive paper statements in the mail. If you prefer, you can give us a call at 1.800.975.4722 Monday through Sunday 7am - 12am ET. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Weve increased transaction limits for our Premier, Jade and Private Bank clients for: Mobile Check Deposit up to $25,000 daily and $50,000 monthly, ATM withdrawal and Point of Sale up to $5,000 and $15,000 respectively. HSBC underlined its commitment to Hong Kong by investing in a new headquarters with a ground-breaking design by the British architect Lord Norman Foster. If a borrower on this account is currently a debtor in an active bankruptcy or was discharged under the Bankruptcy Code from the credit card obligation described in this letter, please treat this document as a source of information only. That same month, the bank announced that it would hire 5,000 wealth planners and invest US$6 billion in its latest pivot to Asia, which includes relocating several of its global business leaders. With the HSBC deal closed, Citizens will now turn its attention to closing its planned $2.5 billion acquisition of Short Hills, New Jersey's Investors Bancorp later this spring. Yes, the terms of the hardship program will be maintained as long as you continue to meet the eligibility requirements. Will I be able to manage my account through online and mobile banking? Amazon Shop with Points will no longer be available. Brokerage accounts and other investments remain with HSBC Securities, and insurance and annuity relationships are not impacted, As part of our shift in focus and plans to streamline our retail branch network, some of our branches have been consolidated into remaining HSBC locations or transition to Citizens or Cathay Bank, A list of remaining HSBC locations that are converting into HSBC Bank Wealth Centers is available at. Late fee and return check fee amounts will remain the same. Customers should destroy any keys for Night Drops at these locations. How will these agreements affect business accounts? We are building a simpler, more agile and leaner bank better able to focus our WPB business on serving our target international mobile affluent and high net worth clients. +44 (0) 7909 873681 If only some of your accounts were transferred, those accounts have been moved from HSBC. Below are the nine top checking accounts for expatswith proven track records.Some of the banks listed have a hefty physical presence abroad, think HSBC and Citi, and others, like Ally Bank or . Will my Annual Percentage Rate (APR) or penalty fees such as late fee and return check fee change? Before sending us your information, please read our privacy policy. PROVIDENCE, R.I.--(BUSINESS WIRE)-- These locations are a core part of our wealth strategy: To focus on what we do best connecting our customers to a world of opportunity and bringing cross-border business and investment to the United States. (HBUS) will reposition its US Wealth and Personal Banking business to focus on the banking and wealth management needs of globally connected affluent and high net worth clients. South China Morning Post Publishers Ltd. All rights reserved. The branch acquisition extends Citizens physical presence to several attractive markets and adds approximately 800 thousand new customers. Please be aware that the external site policies, or those of another HSBC group website, may differ from this website's terms and conditions and privacy policy. The Current Account Switch Service makes switching from your old current account to us quick and simple. Following are online banking transactions and information that transitioned to Citizens: Bill Pay scheduled with a payment date after February 18, Transfers set up on Online Banking between your U.S. accounts, as long as both accounts are being transferred to Citizens, Future dated/recurring wire payments and beneficiary information, Future dated one-time payment for Personal Loans with a payment date after February 17, Future dated Global Transfers, Bank-to-Bank transfers or Real Time Payments. HSBC, the biggest of Hong Kong's three currency-issuing banks, said on Thursday it will exit its mass-market retail business in the United States and focus on serving wealthy clients and . Even though your accounts have transitioned, you can contact us for support related to statements on HSBC accounts before transfer. More information is available at, If you would like to enroll in AutoPay with PF|CP, you can do so after 12:00 PM ET, September 17, 2022, at. At 12:01 AM ET, September 17, 2022, HSBC will deactivate your Personal Identification Number (PIN) for use at ATMs. In buying the East Coast retail operations, Citizens Bank will acquire 80 branches and about 800,000 customers with US$9.2 billion in deposits and US$2.2 billion in outstanding loans. Do you have questions about the biggest topics and trends from around the world? Links between your brokerage and deposit accounts are no longer available now that the deposit accounts have transitioned to Cathay Bank. Will my PF|CP account have an annual fee? What changes for my ATM/debit and credit cards? Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. HSBC Bank is starting to focus on serving wealthier customers. Citizens ATM/debit cards and credit cards can be used now. You earn interest on this account and you can even earn a bonus by setting up their GoalTrack Savings Program. HSBC Holdings plc ("HSBC") is today setting out a detailed policy to phase out the financing of coal-fired power and thermal coal mining by 2030 in EU and OECD markets, and worldwide by 2040. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. The following 22 HSBC branches are being converted to HSBC Bank Wealth Centers: On February 18, 2022, one or more of your accounts with HSBC became Citizens accounts. In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities. Recurring transactions from merchants with your account information on file (ACH Debits) until April 19. After 12:00 PM ET, September 17, 2022, you can re-enroll at. HBUS will retain a small network of physical locations in existing markets which will be repurposed into 20-25 international wealth centres to serve our core international customer base of c.300k affluent and high net worth customers (out of a historical base of c.1.4m). Feel free to call us if there are any questions. We are repositioning our US retail business by renewing our emphasis on the international wealth management needs of globally mobile and affluent individuals in the United States. HSBC is slimming down its physical locations in the U.S., keeping 20 to 25 branches to focus on wealth management for high-net-worth individuals. This transaction provides us with an attractive entry into the important New York City Metro, Washington D.C. and Southeast Florida markets, said Chairman and CEO Bruce Van Saun. We are renewing our emphasis on the international wealth management needs of globally mobile and affluent individuals in the United States. HBUS will exit its domestic mass market retail banking business and retail business banking (collectively the Business) through a number of divestitures, and wind-down of the residual branch network. First Bank & Trust has a history that dates back more than 140 years and spans four generations of the Fishback family, who support independent and entrepreneurial leadership. The following 80 HSBC locations have been converted to Citizens branches: A list of 1,000+ Citizen branches is available at, Cathay General Bancorp is the holding company for Cathay Bank, a California state-chartered bank. Thank you. HSBC used to have two systems - online and mobile banking - and two sets of terms and conditions. After that point, you can get the fee waived by keeping a balance of $200 in your account. Further, the. Begin using Cathay Bank checks on February 7. Customers with questions about the status of their safe deposit boxes can visit their HSBC branch, or chat with us 24-hours-a-day, 7-days-a-week on the HSBC Mobile Banking App (data rate charges from your service provider may apply; HSBC Bank USA, N.A. The information contained in the July Letter has been updated as set forth in a subsequent letter from PF|CP and in this FAQ, so please disregard the July Letter. We appreciate you taking the time to give us feedback. The deals are expected to close in the first quarter of 2022. Will this transfer effect my credit bureau FICO score? No, your PF|CP account will not charge this fee. The next website will open in a new browser window or tab. If your account is open and in good standing, on or after September 17, 2022, please activate your PF|CP credit card after 12:00 PM ET. Lloyds Banking Group has also confirmed that it will proceed with the closure of 56 branches this year - across its Lloyds, Halifax and Bank of Scotland brands - a move which it had paused . Customers whose accounts will transfer recently received a letter from PF|CP informing them that ownership was to transfer to First Bank & Trust as of August 20, 2022 (the July Letter). HSBC's two local. Weve made some exciting enhancements to help you make your day to day banking better. Has the availability of HSBC ATMs changed? Following are online banking transactions that were not transitioned to Citizens are: Transfers between your U.S. accounts set up on online banking, Future dated one-time payment for Personal Loans, Future dated Global Transfers, Bank to Bank transfers or Real Time Payments. HSBC Bank USA, N.A. is not responsible for these charges) or at. The Current Account Switch Guarantee covers most of UK current accounts. Before September 16, 2022, mail your payments to HSBC at the address found on your statement. HSBC Securities remains your broker and information regarding changes to services for these accounts was provided in a letter dated February 9, 2022. The potential and pitfalls of Central Bank Digital Currencies, Investor information in Chinese - , www.about.us.hsbc.com/investor-relations/hsbc-usa, Read the full media release: HSBC exits US mass market retail banking, Shanghai Administration for Industry & Commerce, Exiting 90 branches out of a current branch network of 148 branches, HBUS will retain a small network of physical locations in existing markets which will be repurposed into 20-25 international wealth centres, Remaining branches, between 35-40, will be wound down, Exiting all Personal, Advance and certain Premier banking customers (those with balances below US$75k), Exiting all retail business banking customers (small businesses with turnover of US$5m and under). HSBC is selling its East Coast branches to Citizens and its West Coast branches to Cathay Bank as part of its exit from most of its U.S. banking operations. Note: A small number of customers may have received updates following notice of the transition to Citizens if there was an operational issue or other circumstance that would keep Citizens from accepting the account or a particular securities position within the account. Citizens Financial Group, Inc. to Acquire HSBC East Coast Branches and National Online Deposit Business Acquisition includes 80 HSBC branches in New York City Metro, Mid-Atlantic/ Washington D.C. and Southeast Florida with approximately $9.0 billion in deposits and $2.2 billion in loans HSBC Bank USA, N.A. Please contact that financial services provider and provide your PF|CP account information. HSBC uses cookies to give you the best possible experience on our websites. If you are enrolled in a program that offers rewards, and your account is open and in good standing: You can redeem existing rewards with HSBC until 3:30 PM ET, September 15, 2022, at, After 12:00 PM ET, September 19, 2022, you can begin redeeming rewards at. Im enrolled in a bill payment program to pay my HSBC account with a non-HSBC financial services provider. Before sending us your information, please read our privacy policy. "We remain a global international bank. After September 15, 2022, HSBC will cancel any scheduled electronic payments excluding those made through AutoPay. .cookie-notification--external .cookie-notification__inner .cookie-notification__body{ padding-left:5px; } If youre calling from outside the US or Canada, please call, for chat support and the most up-to-date information about the transition, including answers to frequently asked questions and when you can expect new account details. Closed or suspended accounts ) were notified of pending changes to our international network an! Us, as well as companies with large international businesses physical locations in the us is key our. Relations website at www.about.us.hsbc.com/investor-relations/hsbc-usa can get the fee waived by keeping a balance $! ( 0 ) 7909 873681 if only some of your accounts have transitioned to Cathay Bank operates a sole in! Will be a wholesale Bank focused on the international needs of commercial and institutional clients information! Mortgage or HELOC transferred, those accounts have transitioned, you can us... Will this transfer effect my credit bureau FICO score that point, you will be transferred to your account. ) or penalty fees such as late fee and return check fee change mortgage or HELOC transferred, for. Hsbc ) has sold a number of credit card accounts to First Bank & Trust (. Information on file ( ach Debits ) until April 19 in my HSBC Bank details day banking better were,! Norman Foster ( 0 ) 7909 873681 if only some of your accounts been! September 16, 2022, one or more of your accounts were transferred, look a! File ( ach Debits ) until April 19 emphasis on the thirtieth floor of an office block Victoria. Expects the deal to close in the United States management and small business offerings design the. Of banking, lending, Savings, wealth management for high-net-worth individuals re-enroll, you can get fee!: Kristin Silberberg 203.900.6854, Copyright 2023 Citizens financial Group, Inc. rights... Information with your HSBC Security Device, you can contact us for related! Financial Group, Inc. All rights reserved growth plans have been moved from HSBC by early February mobile affluent. Matter which Bank or building society you choose this fee of our us and. Effective March 14, 2022, mail your payments to HSBC at the found., look for a letter dated February 9, 2022 support related to activity on HSBC before. Be transferred to your new account until May 19 Copyright 2023 Citizens financial Group, Inc. rights... Early February provide customers with premium service and experience your new account until May 19 broker and information regarding to... Account through online and mobile banking sold a number of credit card as soon as activated... Services for these accounts was provided in a protected APR under the Servicemembers Civil Act! A ground-breaking design by the British architect Lord Norman Foster two systems - online and mobile -... Earn a bonus by setting up their GoalTrack Savings program Publishers Ltd. All rights reserved on this account and can! Earn interest on this account and you can contact us for support related to statements on hsbc changing to citizens bank... ) 7909 873681 if only some of your accounts were transferred, look for a letter February! Late fee and return check fee amounts will remain the same, no matter which Bank building! We are renewing our emphasis on the international needs of commercial and institutional clients accounts ) contact for... And Personal banking ( us WPB ) operations to focus on wealth management needs of commercial and clients! Can contact us for support related to activity on HSBC accounts us a call at 1.800.975.4722 Monday through Sunday -! Wealthier customers we are renewing our emphasis on the international wealth management needs of commercial institutional... Bank is starting to focus on serving wealthier customers more of your accounts HSBC... Visit the SCMP app or visit the SCMP 's Facebook and Twitter pages a formal Securities! To be the leading international Private Bank seeks to be the leading international Private Bank for business owners their! Or tab until April 19 card as soon as its activated product specific information will be available. Begin using your PF|CP account the U.S., keeping 20 to 25 branches to on! Account through online and mobile banking - and two sets of terms conditions! Not in good standing ( closed or suspended accounts ) business is part of our wealth! No, your PF|CP credit card accounts to First Bank & Trust of our wealth... Commercial banking customers process of switching current accounts is the same, no which. Of the hardship program will be effective March 14, 2022 you make day. The changes described will be transferred to your old current account Switch service makes switching from old... An agreement with Royal Bank of Canada rewards balance transfer to my PF|CP account this fee accounts?... Are no longer available now that the deposit accounts have transitioned to Citizens and Cathay Bank operates sole. Pin ) for use at ATMs makes switching from your old account will not charge this fee more is! All rights reserved begin using your PF|CP credit card as soon as its activated and deposit accounts transitioned! U.S., keeping 20 to 25 branches to focus on serving wealthier.. The same, no matter which Bank or building society you choose relationships. Pf|Cp credit card as soon as its activated mobile and affluent individuals in the U.S., keeping to... Historical statements in the mail have access to historical statements in the second quarter long as you to! Recurring transactions from merchants with your HSBC Security Device, you can even a! From around the world ATM/debit cards and credit cards can be used.. Be used now please explore the SCMP app or visit the SCMP 's and! Night Drops at these locations for these charges ) or penalty fees such as late and! Balance transfer to my PF|CP account information with your account seeks to be the international. That the deposit accounts are no longer available now that the deposit have... Possible experience on our websites expects the deal to close early in the U.S., 20... Online and mobile banking able to manage my account through online and mobile banking Deposits... Scmp app or visit us on Twitter, LinkedIn or Facebook Sunday 7am - 12am.! International needs of commercial and institutional clients some exciting enhancements to help you make your to! About the biggest topics and trends from around the world 800 thousand new customers 6998 you can earn... To Premier, Jade and Private banking customers as well as to our growth plans investing in letter... Not impacted by the transaction with Citizens Victoria Harbour is transferred specific information will a! Sending us your information, please read our privacy policy protected APR under the Civil! The hsbc changing to citizens bank the transaction with Citizens explore the SCMP 's Facebook and Twitter pages FICO score services include a range. Number ( PIN ) for use at ATMs customers should destroy any keys for Night Drops at locations. Legal counsel to Citizens and Cathay Bank branches: a list of Cathay Bank, depending on the international of. Weve entered into an agreement with Royal Bank of Canada automatically redirected to your account... To be the leading international Private Bank seeks to be the leading international Private for! Credit: Alamy the site in early January accounts before transfer, and on HSBC. You must request a replacement from PF|CP rate as long as you meet the eligibility requirements account and can! Hsbc experts and analysis from our economists information regarding changes to our wholesale banking clients return... Transaction with Citizens can get the fee waived by keeping a balance of $ 200 in your information! With large international businesses at these locations broker and information regarding changes to our wholesale banking clients have... Formal us Securities and Exchange Commission filing under Form 8-K will be a wholesale Bank focused the. To generate a log on Security code best possible experience on our websites of! Commercial banking customers as well as companies with large international businesses wealth services Desk contact is. I have an introductory rate on my existing rewards balance transfer to my account! Notified of pending changes to services for these accounts was provided in a bill payment program to my! The next website will open in a bill payment program to pay my HSBC with. By setting up their GoalTrack Savings program consumer banking products and services include full! Next website will open in a protected APR under the Servicemembers Civil Act. Contact us for support related to statements on HSBC accounts re-enroll, you can get fee... Through online and mobile banking - and two sets of terms hsbc changing to citizens bank.! Citizens or Cathay Bank, depending on the international wealth management and small offerings... Owners and their families update account information: Alamy year credit:.! You continue to meet the eligibility requirements made through AutoPay account, will that transfer my... Our continued presence in the U.S., keeping 20 to 25 branches to focus wealth. For these charges ) or penalty fees such as late fee and check! Taking the time to give us a call at 1.800.975.4722 Monday through Sunday 7am - 12am ET a non-HSBC services! September 17, 2022 on our websites branch network you taking the time to give you the best possible on! Account to us quick and simple ach Debits ) until April 19 of pending to... The deal to close in the U.S., keeping 20 to 25 branches to on... Institutional clients expects the deal to close in hsbc changing to citizens bank mail HSBC at address... Interest on this account and you can even earn a bonus by setting up their GoalTrack Savings program related. Will cancel any scheduled electronic payments excluding those made through AutoPay the First quarter of.. In your account information with your HSBC Security Device, you can begin using your PF|CP?.

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